My credit card is declined at checkout

It might happen that you get a credit / debit declined message (  CC initially declined ) when trying to purchase one of our product. 

We use the secured Stripe payment gateway to handle our client's Credit Card payments.

They are different possible reasons for this kind of failure messages : https://support.stripe.com/questions/unsupported-type-of-purchase

You'll also find more informations about this here : https://stripe.com/help/declines


The alternative would be to use the Paypal payment gateway on checkout if your card is still declined.