If I have questions or if I need help, how can I contact you ?
You can contact us easily, we usually reply very fast. If you are already a customer, you can open a support ticket from the helpdesk.
Customer satisfaction is our #1 priority. We really love what we do, that's why the Press Customizr team is always happy to answer any questions you may have about us or our products, and we do our best to help you solve your problems.
Q : I am interested by the theme but I need extra information before purchasing it. Where can I post my questions?
A : You can use this contact form to get in touch or for any pre-sale questions. We'll get back to you quickly !
Q : I have purchased one of your products, how can get I get support ?
A :Support is given up by email from our support page. Our support team uses a powerful support ticketing system to ensure that your problem is rapidly addressed by the right person.
We will attempt to answer your questions as soon as possible, typically within the next 24 hours following your request. There are times when it may take up to 24-72 hours for a response. Some questions may take several days to be responded to, simply because the question asked may not be easy to answer, so we may come back to it when we have more time.
Your satisfaction is our #1 objective, we'll do our best to ensure that you're happy with our product. That's why we keep an history of all reported issues, and we use it in a continuous improvement process of our product and knowledge base.