Invalid VAT validation request message at checkout
Q : I get the following message when trying to renew our licenses :
Error: Invalid VAT validation request. You are cheating.
A: This message has been reported in some rare cases by our customer on checkout. We're currently working on a permanent fix for it.
If you happen to get this warning :
- Refresh the checkout page first.
- If it's still occuring, then remove your product from your cart, re-add it to your cart from the product page and go to checkout again.
- If the error is still showing up, then you can either refresh your browser cache, or try to purchase from another borwser.
- If you're still having an issue, please contact us.