How to fix "An error occurred while updating ... : Download failed. Unauthorized."
"An error occurred while updating {theme name or plugin name}: Download failed. Unauthorized."
This message can be displayed when trying to update the theme.
Possible causes
1 - You have activated the maintenance mode
Disable the the maintenance mode if you have activated it by yourself or with a plugin.
2 - Your active site URL in your purchase account is different from your website URL.
It has to be 100% identical. A slight difference such as http://example.com and https://example.com will trigger this error message.
- Please login to http://presscustomizr.com/account/
- Click on View Keys or Upgrade link
- Then click on Manage Sites link
- Switch active site URL to your current site URL
- For Single Site package users, you need to deactivate your active site, in order to Add your current site URL.
- After you are done. Login to your WordPress admin -> Appearance -> Customizr Pro Key
- Deactivate and Reactivate your activation key again.
- Your automatic theme update should work now.