How to fix "An error occurred, please try again." when trying to activate your product key ?
When trying to activate your product key for a theme or a plugin, you might get the following error message : "An error occurred, please try again.".
In most of the cases, it's due to a wrong key. Like for example a missing character.
Here are the steps to fix the problem :
- Make sure you copy the correct activation key ( Where can you find your activation key ? ) Sometimes there can be a missing character at the beginning or at the end for example.
- Paste the correct key in the activation key field
- Click on the Save Changes button
- Click on Activate Key
If this doesn't work, please open a support request.