How to fix a "cURL error 28: Connection timed out" in WordPress ?

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This quick article helps your solve a  cURL error 28 displayed in your WordPress admin :

cURL error 28: Connection timed out after n milliseconds

or

cURL error 28: Operation timed out after n milliseconds with 0 out of 0 bytes received

This problem is a very common server related issue. In most of the cases not created by a particular theme or plugin, nor by WordPress.

How to fix it ?

The first thing to do is to update your WordPress to the latest version if not already done.

Then if the problem is still there, contact your hosting company and ask the hosting support team to check the following points :

• Make sure your server is running a recent version of PHP and the cURL library.
• Try to increase your Server Memory Limits settings.
• The cURL error can be a dns related issue. Your hosting company might need to switch dns configuration to OpenDNS : https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/
• Ask your host if there is some limitation with wp-cron, or if loopback is disabled.
• Ask your host if there a firewall or security modules (e.g. mod_security ) that could block the outgoing cURL requests.

You can also install the Query Monitor plugin and check the status of the HTTP API Calls in the admin page where the error is displayed.

If you are experiencing this issue or other ones when updating your theme, we have gathered a list of common problems ( with solutions ) that can occur when updating your theme.